- – Be present
- – Don’t pontificate
- – Use open ended questions
- – Go with the flow
- – If you don’t know.. say that you don’t know
- – Don’t equate your experience
- – Try not to repeat yourself
- – Stay out of the weeds
- – Listen
- – Be brief
- GO OUT, TALK TO THE PEOPLE, LISTEN TO PEOPLE.. AND BE PREPARED TO BE AMAZED (Celeste Headlee)
10 ways to have a better conversation